VAT

Delivery

Delivery Costs for standard items purchased on this website are as follows:

Delivery Levels

We aim to deliver all orders within 1/3 working days dependent on stock availability. We will inform you of any goods that are out of stock by e-mail as soon as possible.

For orders under £15 = £3.75 Delivery Charge

For orders over £15 but under £75 = £6.95 Delivery Charge

For orders over £75 = Free Delivery

Above order values are Exclusive of VAT

Delivery Restrictions and Additional Charges

Due to the Special Handling required by our Carriers, some products may incur an additional Delivery Charge. There are also a limited amount of products that are not available via Direct Mail Order. If your order contains products that will incur an extra charge or cannot be sent by Direct Mail Order, you will be informed as soon as possible by e-mail before your order is processed.

Remote Areas

For orders to some addresses, especially in the Highlands of Scotland and Offshore, Next Day delivery is not available, delivery can take several days and a carrier surcharge of up to £25 may apply. Charges will be confirmed by e-mail at the time of ordering before your order is processed.

Post Codes for the Scottish Highlands that will incur extra carriage are as follows:

AB23, AB30-99, FK17-99, G83, HS1-9, IV1-28, IV33-39, IV40-51, IV52-54, IV55-56, IV63, KA15-17, KA27-28, KW1-14, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE1-3

Northern Ireland, Isle of Man and Isles of Scilly Post Codes that will incur extra carriage are as follows:

BT, IM, TR21-25

Channel Island Post Codes that will incur extra carraige are as follows:

GY, JE, TR21,TR25

International

Please note we will deliver to locations outside of the UK by arrangement. Charges will be confirmed by e-mail at the time of ordering before your order is processed.

Fragile Goods
Nationwide Delivery

We will contact you if we are concerned that your order contains fragile goods that we feel are susceptable to being damaged in transit. Apologies, but we may decide to decline the order.

Local Branch Delivery

Fragile goods can, by arrangement, be delivered by your local branch.

Bulk Orders

We can make special arrangements for fragile goods to be delivered in bulk.

Collection

Fragile goods can be collected from any of our Trade Counters.

Click & Collect

We offer a Click and Collect service on all products on the website unless otherwise stated.

Your order will be confirmed by e-mail.

Please wait for the email from us to confirm your order is ready for collection in branch.

If for any reason we cannot make the goods available for collection we will contact you by email or telephone.